FAQ

Windows Doors
& More

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Do your products qualify with Energy Star?

Yes, all of our products are Energy Star certified— saving the environment and your utility bills one window at a time!

Click HERE to learn more about Energy Star.

What kind of warranty does Windows Doors & More offer?

Our main manufacturer, ProVia, offers the strongest warranty in the industry with most of its products carrying lifetime, transferable warranties.

We support ProVia's industry leading warranty with a 10 year labor warranty, acting as a safeguard for all homeowners to ensure that if anything goes wrong, we will promptly remedy the issue.

Click HERE for more details.

Do I have to be present when our replacement product is being installed?

It's totally up to you. Many of our customers are not present when we do our work but you are of course always welcome to stick around!

Does Windows Doors & More offer free estimates?

Absolutely! We will come to you and provide a free bid as well as answer any questions you may have. We will never pressure you into buying our products or using our services.

Does Windows Doors & More provide painting & finishing?

No, we do not provide finishing in house. However, we can refer you to some of our long-time trusted, locally owned and excellent finishers.

Will my house and/or walls get damaged in the replacement process?

No, they will not. We take special precaution when removing trim to preserve the painted walls. Also, we pride ourselves on how clean we leave your home when we are complete.

Is there a way for me to build my dream door from scratch in the comfort of my home?

Yes! By using ProVia's "entryLINK" website attached below, you will be able to easily customize and design your own door, exactly how you want it. After creating an account and completing your design, shoot us an email to get in touch so we can make your design a reality!

Click HERE to be redirected to entryLINK!

How do I register my new windows and/or doors?

1. Click HERE to visit Provia's warranty page

2. Click "I own ProVia products"

3. Click "Register/Transfer a Warranty"

4. Click "I want to register a warranty"

5. Next, fill out the form provided using your ProVia order number which can be found in the top right corner of your invoice!

Can I see a door or window on my home or a sample home before buying?

Absolutely. ProVia offers a way for all of our customers to "try before you buy." By visiting their "Design Center" via the link below, you can use the pro visualizer tool to get 3D models of sample homes, or take a picture of your home and upload it to try out different options until you find what you love best!

Click HERE to visit the Design Center!

Since 1994, Windows Doors & More has proudly supplied St. Charles County and surrounding areas with energy efficient, high quality windows and doors. We believe this business is more than just windows, its building relationships through trust in order to best serve our customers.

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